Best Review - Top 3 Traps to watch for in Telstra Internet Deals


elstra, and its Bigpond service, are Australia's primary Internet Service Provider, but both have a few traps that need to be watched for. It is important that you watch for these hidden traps as often there are also hidden costs associated with them. This is one of the main reasons Telstra Bigpond has such a negative reputation, with vague and uncertain deals and offers resulting in people paying a lot more than they expect for a service. Herein, I will detail the tricks and traps to avoid when looking for a Telstra Bigpond internet deal as well as when using it.

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Top 1

Telstra's Hidden Data Fees

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Telstra can at times have hidden data fees. These hidden data fees manifest in two ways. Firstly, many ISPs including Telstra often call the 'data limit' a download limit. What this means is that you uploads are including, sometimes unexpectedly, in the download limit. As a result, you have to keep track of both your uploads and downloads in order to avoid going over the limit. Secondly, sometimes Telstra's free downloads are not free for given deals. For example, there are no free downloads for Telstra Wireless Prepaid customers.

Top 2

Locked in Deals

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Many of Telstra's deals lock customers in, with an expensive contract cancellation fee involved. Read the fine print carefully on deals that are very cheap, but have long contract periods as cancelling these may prove very difficult.

Top 3

Set-up Fee

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Remember to take into account set up fees, including hardware costs and connection set ups. These can be surprisingly expensive and sometimes Telstra representatives can go a little overboard in the set-up fee.

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